Pet Community Center's East Nashville clinic is open!
We are making several changes to the way we provide care to your pets to ensure the safety of our clients and staff. Please read the information below carefully to learn more about our new policies and procedures. If you still have questions, visit our FAQ page for more information.
Wellness Clinic Information
Please know that your pet’s health is important to us, and we are doing our best to book wellness visits in a timely manner. Given our current demand and limited capacity, we are only able to book wellness appointments within one month of the current date. If your pet needs vaccines immediately, we encourage you to book a wellness appointment with another clinic that may be able to assist you sooner. We recommend Animal House as the next most affordable option.
Because of our limited capacity, we ask that you give at least 24-hour notice if you need to cancel your appointment. This will allow other pet owners to make their appointment and reduce our overall wait for wellness care.
HEAT ADVISORY: During your pet's wellness appointment, you must wait in your vehicle. If your vehicle does not have air conditioning, or you have a concern about heat, we encourage you to schedule an appointment in the morning before 11 AM.
FACE MASKS: To comply with Davidson County law, masks are required for ALL clients and staff. We will make exceptions only for clients who have severe medical issues that prevent them from safely wearing a mask.
IMPORTANT NOTE: Keep in mind that your pet will be brought inside our clinic, but clients are not permitted to enter. Please consider this if you have a pet who may become aggressive when separated from you.
Spay/neuter surgeries that were canceled during the shutdown will be scheduled first. If your surgery has been canceled, we will contact you directly to reschedule. We expect that it will take us several months to get through our backlog. Due to high demand, we plan to book appointments only one month at a time. We will share more updates as new appointments become available.
Due to our current capacity, we are currently unable to perform spay/neuter surgeries for pets with the following conditions:
Advanced Age (over 8 years old)
We do anticipate accepting pets with these conditions in the future and will provide updates when we can begin accepting them.
Please note that our scheduling will change as we continue to roll out our services. We encourage clients to review our current hours before scheduling appointments.
Wellness care is available by appointment only Monday - Thursday. We will NOT accept walk-ins at this time.
Spay/neuter surgeries are available by appointment only Tuesdays and Wednesdays.
We promise to provide you and your pets with the best service we can offer while following safety guidelines. For more information about Pet Community Center's COVID-19 safety protocols, please click here.
Please note that the number of pets served per day has been reduced as we identify our capacity within this new system. We apologize for any inconvenience and thank you for your patience and understanding during this uncertain time.
If you have questions, please contact us at (615) 512-5001 or firstname.lastname@example.org.